Apex Town Hall, 73 Hunter St.: 919-249-3400. Ask Apex: 919-249-3311. Utility emergencies: 919-372-7475. Police non-emergency: 919-362-8661. Mayor and council contacts.
Last checked Oct. 11, 2026. Names, phones and emails come from the Town of Apex website. This page is updated after each town election and when staff change.
Apex is run by an elected mayor and five council members, who set policy, and a town manager, who runs day-to-day operations. Most questions start with Ask Apex, the town’s call center.
The numbers most people need
- Ask Apex (trash, utilities billing, streets, code enforcement, permits, parks): 919-249-3311, 8 a.m. to 5 p.m. Monday to Thursday, 8 a.m. to 2 p.m. Friday
- Water, sewer and electric emergencies, 24 hours: 919-372-7475
- Police non-emergency: 919-362-8661; emergencies 911
- Apex Town Hall main line: 919-249-3400, 73 Hunter St., 8 a.m. to 5 p.m. weekdays; mailing address P.O. Box 250, Apex, NC 27502
Mayor and Town Council
Council members are elected at large, not by district, to staggered four-year terms in odd-numbered years. Email all six at once at allcouncil@apexnc.org.
| Name | Role | Term | Phone | |
|---|---|---|---|---|
| Jacques Gilbert | Mayor | 2023-2027 | 919-522-9823 | jacques.gilbert@apexnc.org |
| Terry Mahaffey | Mayor pro tem | 2023-2027 | 919-335-5946 | terry.mahaffey@apexnc.org |
| Arno Zegerman | Council member | 2023-2027 | 919-812-5694 | arno.zegerman@apexnc.org |
| Ed Gray | Council member | 2025-2029 | 919-578-7551 | ed.gray@apexnc.org |
| Shane Reese | Council member | 2025-2029 | 919-249-1260 | shane.reese@apexnc.org |
| Sue Mu | Council member | 2025-2029 | 919-249-1260 | sue.mu@apexnc.org |
The 919-249-1260 number is the Town Clerk’s office. The council meets at 6 p.m. on the second and fourth Tuesdays at Town Hall, with a work session on the third Tuesday; the next meetings are Tuesday, Oct. 13, and Tuesday, Oct. 27. To ask the mayor or a council member to meet with you or attend an event, use the request forms on the council page.
Town staff
| Office | Who | Contact |
|---|---|---|
| Town manager | Randy Vosburg, since April 15, 2024 | Administration, 919-249-3443 |
| Deputy and assistant managers | Shawn Purvis (deputy); Marty Stone and Demetria John (assistants) | 919-249-3443 |
| Town clerk, public records | Office of the Town Clerk, Town Hall, second floor | 919-249-1260, allen.coleman@apexnc.org; public records request form |
| Utility billing and new service | Utility Billing and Customer Service | 919-249-3311; utilities line 919-362-8676 |
| Planning and zoning | Planning Department, 322 N. Mason St. | 919-249-3426, planninginfo@apexnc.org |
| Building permits and inspections | Building Inspections and Permitting | 919-249-3418 |
| Code enforcement | Through Ask Apex | 919-249-3311 |
| Trash, recycling, yard waste | Public Works, through Ask Apex | 919-249-3311 |
| Parks and recreation | Parks, Recreation and Cultural Resources | 919-249-3402 |
| Fire Department (nonemergency) | 315 W. Williams St. | 919-362-4001; fire code questions 919-367-4055 |
| Police Department | 205 Saunders St. | Non-emergency 919-362-8661 |
| Animal control | Wake County Animal Control | 919-212-7387 |
| Downtown events and businesses | Economic Development, Bailey Robertson | 919-249-1046 |
The full list is in the town’s staff directory.
Animals
The town’s Wake County services page says Apex follows Wake County’s animal control rules: animals must be restrained by a leash or fence at all times and should wear rabies tags. Apex does not require pets to be registered, though its dog parks do.
Report a problem online
- Missed trash or recycling: Public Works service request
- Park maintenance: park issue form
- Other concerns, or a compliment for staff: Report a Concern
What the county handles, not the town
Property taxes and values (Wake County Tax Administration, 919-856-5400), elections (Board of Elections, 919-404-4040), public schools (WCPSS, 919-431-7400) and restaurant inspections (919-856-5700) are run by Wake County or the school district. See our guides to property taxes, voting, schools and power outages.
Frequently asked questions
What is the phone number for Apex Town Hall?
The main number is 919-249-3400. For most service questions, call Ask Apex, the town’s call center, at 919-249-3311.
Who is the mayor of Apex, NC?
Jacques Gilbert is mayor. His current term runs from 2023 to 2027. Reach him at 919-522-9823 or jacques.gilbert@apexnc.org.
How do I report a power outage or water main break in Apex?
Call the town’s 24-hour water, sewer and electric emergency line at 919-372-7475.
What is the Apex police non-emergency number?
919-362-8661. In an emergency, call 911.
Does Apex have council districts?
No. The mayor and five council members are elected by all Apex voters to staggered four-year terms.
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